Without further ado, Mr Bao gently laid his briefcase on the table. Opening it, he took out a pair of gloves and wore them. Then he brought out very few equipments he could use to perform a test on the products present.
For the next twenty to thirty minutes, Mr Bao carried out his tests and observations.
He sighed and shook his head once he was done.
"Have you concluded, Mr Bao?" Assistant Charlie asked.
"Yes, I have," Mr Bao nodded.
"Okay. What did you find? Can there be a solution to this?" Bai Renxiang asked.
"There is indeed a harmful chemical on the skincare products. Very harmful. I have been able to detect that xxx acid was used in the production of these products. And it is not just any xxx acid. It is the concentrated one," Mr Bao said.
"What? But we have never put such a chemical in the products when producing them at the factory. I mean that is why our products have never had such issues ever since we started production. How can this be?," Zhang Fei asked with a frown.
"Something is not right here?"
"Yes. Why now of all days? Why would we want to cause our own downfall?"
"We need to investigate things?"
The people present in the meeting room voiced their thoughts.
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"I have no answer to all these questions. But I know that that acid is in your products. Maybe it was an error in production," Mr Bao said.
"That error can never happen. We are always very careful since we are dealing with the health of consumers' skin. We do not even have such chemicals in the chemical storehouse," Zhang Fei protested.
He could not accept this. He as the head of the producing department never failed to go through every single chemical they purchase for the production of the skincare products. At times, he even had an inspection agent check those chemicals.
And since he has been doing so, there has never been any case of harmful chemicals found in their chemical storehouse. Never. So what happened how? There was more to this problem.
Mr Bao took his leave after telling them more of what he has observed. He also took one of each of the products with him to conduct more tests on them and probably come out with a cure.
After he left, one of the board members spoke.
"What are we going to do now? At least we know that a chemical that was not supposed to be used in production was used. But that does not stop our stocks from going down. We still have the press to deal with."
"Yes, the press. They are demanding a conference with our CEO. I am afraid that right now, the entrance of our company is crowded with paparazzi," Song Yan said.
"More than five major buyers of our products are demanding damages or our company will be sued," the head of the marketing department added.
"What do we do now boss?" They looked expectantly at Bai Renxiang.
"Sigh. Everyone listen carefully," Bai Renxiang said as she sat out of her chair and leaned at the table.
"First of all, all hands must be in the deck in resolving this issue. Everyone will have their parts to play in this. First and foremost, our company's lawyers should handle tge case of those requesting damages. Secondly," she looked over at Zhang Fei.
"Keep your eyes and ears on the laboratory results. Once the chemicals are found the cure and start producing them in form of creams. Make them in mass and distribute to those who may have gotten affected by the chemicals."
"Last but not least, the press conference. Let it hold once the cure is out and is in production.," Bai Renxiang said.
"I agree with our boss," a board member said.
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"Me too. Those victimised buyers deserve some sort of compensation," another agreed.
"So what about the stocks that are reducing? Remove that those are money?"
"Mr Si, from the suggestions I brought, if all goes well, our stocks and grounds in the market with be gained. I believe that there is nothing that we as a team for Jiang Corporation cannot achieve," Bao Renxiang stared squarely at the man that kept insisting on the stock reduction.
"May I ask a question, boss?" Another member raised her hand.
"Yes, you may. The table is open to questions and suggestions alike. Speak up," Bai Renxiang permitted the lady.
"So, I was thinking that if our stocks are reduced, what are we going to use to find tge production of the cure?" The lady asked.
"That is a good question. Since the proof, the curing cream will be given out for free, right?" Another man asked.
"What if we do not give the cure for free? What if I stead we reducing the prices at which the cure is sold. Maybe by forty-five per cent," another man spoke.
"That is true. We can make it wo4k like that. That way, a little income can come to the company. Let us not forget that those buyers want damages or we will be sued."
"I think we should just reduce the selling price of the care products. Even if the reduction is much, at least the masses will see that we are making a remorseful move. I mean, they would be at ease if those products are still at cheaper prices than the bad skincare products," Assistant Charlie agreed with the suggestion.
"Alright. Does everyone agree to this reduction if the selling price of the cure products?" Bai Renxiang asked.
"Yes, we agree," they all chorused.
"Very well, then. Let's get to work. I declare this meeting adjourned."
With that said, everyone left the meeting after Bai Renxiang had left with Xia Xinyi and Charlie following behind her.
"Our boss is one of a kind. I am happy that she took over from chairman Jiang." Everyone nodded in agreement.
This was her very first complicated issue in the company. They could call this a crisis. But Bai Renxiang was not scared. Instead, she was determined to face things head-on.