When yehaoxuan came to her office, she was dealing with a patient complaint. In fact, strictly speaking, it doesn't matter what the doctors in the hospital are. In this society, there are some people with a strong sense of superiority. A woman who is half aged said that the doctors here have a bad service attitude. She kept saying that the dawn hospital was opened because of their support. If they don't support it, the dawn hospital will close down every minute.
In fact, many people think that they are the customers here, and the customers are God. Now that Shuguang Hospital has developed, they don't care about these old customers. They are just trying to kill the donkey.
Tang Bing also feels a little helpless about this kind of comparison. In fact, she knows that it is not easy for doctors in the hospital. The workload of the whole day is not low. The key is to deal with this kind of comparison with a strong sense of superiority every day.
"I understand what you said. I also understand that this matter has been handed over to the supervision and Management Committee for investigation. If it is true, we will certainly punish the doctors involved." Tang Bing said patiently.
"What is true or not? Are you questioning what I said? I said that the doctor was no good. Does this need to be investigated? You are trying to shield the doctors in your hospital. I don't care. You should make corresponding punishment or simply dismiss the doctor."
This slightly wealthy old woman is very powerful. She is also a female bully in the company at ordinary times.
For this kind of person, yehaoxuan's always practice is to roll as far as he can. He walked to the office and said, "what's going on?"
"The patient complained that the doctor on duty in the hospital had a bad attitude and was indifferent." Tang Bing stood up and said.
"Which doctor is it?" Yehaoxuan asked.
"Doctor Wang from the sixth consulting room of internal medicine."
"The one who won the first place in the comprehensive evaluation last month?" Yehaoxuan asked.
"Yes, that's him." Tang Bing nodded.
"Show me the evidence and I'll dismiss him immediately. If you can't show me the evidence, you can go as far as you can." Yehaoxuan felt bored for some reason. Everyone really has it. The Doctor Wang knew that he was very good in both professional and human qualities. Otherwise, he would not have been so easy to get a comprehensive evaluation first last time. He had an intuition that this old woman was here to do things.
It cannot be ruled out that the people in the same hospital were jealous, so they deliberately discredited Dr. Wang. However, looking at the middle-aged woman, I'm afraid she belongs to the one who is picky in the egg. For this kind of person, ye haoxuan still can't afford to serve.
Strictly speaking, the hospital is not a service industry. It needs to laugh at you all day long. This is a place to cure patients and save people. If you insist on the same kind of service as the hotel restaurant, go to a private small hospital. The service is absolutely considerate. When you spend a lot of money but can't cure your disease, don't cry.
"You... How can you talk like that?" The middle-aged woman was angry. She had never been yelled to her face. She stood up and crossed her waist to fight with ye haoxuan.
"Your card was registered in our hospital at the beginning of the year. Now it has been nine months. Your complaint record has been 19 times, twice a month on average." Yehaoxuan calls up the data of Liao women from Tang Bing's computer.
"So what? The service in your hospital is not good, and no one is allowed to complain?" The old woman said fiercely.
"Hehe, the service is not good. Why don't others complain?" Yehaoxuan smiled: "in the first half of the year, the total number of complaints received by our entire Shuguang Hospital was only more than 40. You alone accounted for nearly 20. Is this your vexatious behavior or our hospital's poor service?"
"Why, I'm just a person who can't rub a grain of sand into my eyes. It's my right to complain. I just want to complain. How can you be unconvinced? What a broken hospital. My mother won't come in the future." The woman said angrily.
"Our hospital has relevant regulations. If a person complains more than 20 times in a year, we will regard it as a malicious complaint, so you will be blacklisted by our hospital. Now please, I won't accept your complaint." Yehaoxuan pointed out.
"You... Why are you blacklisting me? I'm a consumer, I'm a patient, you're a hospital, and I want to tell you to refuse treatment." The woman was stunned. She couldn't return to her mind for a while.
"Yes, the telephone number of the Ministry of health is posted here. You can complain at any time." Yehaoxuan pointed to the wall and said, "but in the future, please don't walk into our dawn hospital."
"OK, let's wait and see..." the woman looked at yehaoxuan with gnashing teeth, then turned around and slammed the door out.
"Your temper is growing." Tang Bing said with a wry smile, "this kind of person doesn't have to see the same thing as him."
"I know, but I just can't stand this woman's face. Some people are really small people in society and don't get respect, so they will go to the service industry to give directions and find some spiritual comfort. Such people are very poor and sad." Yehaoxuan said.
"Well, don't be angry. It's impossible for everyone in this industry to take care of their emotions. There are many wonderful people in the world. If you really haggle over every ounce, you'll kill yourself." Tang Bing smiled. He went to yehaoxuan and sat down.
"Cough, you seem to have a big opinion." Yehaoxuan said with a wry smile.
"So what if I'm tired? Who let me have a man who always likes to be a shopkeeper?" Tang Bing said bitterly.
"I know... It's my fault." Yehaoxuan smiled bitterly. He was used to being a shopkeeper, but he had so many properties under his name. If he had to do everything himself, it would not be enough to tear him apart.
"Tang Jin said he was getting married." Tang Bing said.
"Is he getting married?" Yehaoxuan was stunned. He couldn't come back for a while. The boy was just holding a sister's hand and talking, but he was about to get married in the blink of an eye, which made yehaoxuan a little confused.
"Yes, he is our Tang family's seven generation single biography, half of which is forced by me and half by my grandfather." Tang Bing smiled, but there was a trace of loss on his face.
Knowing what she was thinking, yehaoxuan stood up and took her waist and said, "I... I can't give you these."
"I know." Tang Bing nodded and said, "I have never thought about asking for anything. As long as you have me in mind, it is enough. My brother is getting married, which is a happy thing. I am planning where to get him a house. Don't be too luxurious. Just live there. It's better to be so simple."
"Is there anything you like? If so, I'll go with you." Yehaoxuan smiled.
"Yes..." Tang Bing took out a real estate map. "In this place, Zhongsheng street, there is an apartment that is about to be completed and delivered. It is close to the hospital and the surrounding environment is good. This place is the best."
"This is not a problem. I'll find someone to fix it later." Yehaoxuan smiled.
"Well, just finish the house. You don't have to worry about other things. Just give a big gift at that time." Tang Bing smiled.
"How can I do that? This is my brother-in-law. His business is my wife's business. My wife's business is my business. How can I ignore it?" Yehaoxuan said with a smile, "I'll help you look at the furniture and home appliances. I'll pick the best. By the way, where is the future sister-in-law?"
"Children from ordinary families are very innocent and confident." Tang Bing said.
"That's good. Find an ordinary person." Yehaoxuan nodded.
"Lan Lan is out of hospital now. Where have you settled her?" Tang Bing asked.
"She wants to live alone, so I found a quiet place for her. Don't worry about her. She is adapting to her present self. It would be better to forget some things in the past." Yehaoxuan said.
"Well, yes, it would be better to forget." Tang Bing nodded and said, "her sister is not here. You are her family. Take good care of her."
"I know. I always treat her like a sister." Yehaoxuan said.
"Your sister... Too many." Tang Bing looked at yehaoxuan with some disdain. Then he went to his desk and said, "I'm still busy. Feel free. I'll go to see you for dinner later."
"I finally came here, and you just drove me out?" Yehaoxuan said with a wry smile.
"What else do you want?" Tang Bingbai glances at yehaoxuan, and then continues to work at his computer desk.
Yehaoxuan is helpless. Tang Bing may have been used to the days when she is not here. If she comes, she will not be used to it. Now she has entered the working state. These women are all work maniacs. Once they enter the working state, they cannot be interrupted. He had to get up and walk out of the office.
It's been a long time since I came to the hospital. This place is still in good order. Yehaoxuan strolled around the major consulting rooms for a while. He obviously felt that there was obvious progress here. Everyone was busy, but he was very serious. The dawn hospital in the capital always summarized its own experience in the process of rolling and climbing. In the future, as long as he stood firm and copied the model here to other places in China, He felt that the overall situation of traditional Chinese medicine had taken shape. In the next few years, traditional Chinese medicine would erupt in the form of a blowout, and all the people in the world would benefit from it.
After a round in the hospital, nothing happened. Yehaoxuan came to the traditional Chinese medicine clinic. Now he is no longer registered, because he has a lot of things to do. If he has time to sit in the traditional Chinese medicine clinic for a while, he will spare no effort to treat the patient.